WWW.BA-STYLE.COM offers proffesional delivery and instalation services at a low delivery fee which includes handling and installation of the merchandise at customers home. We Ship within the continental United States by FedEx, UPS,. Big Apple Style Furniture do not collect sales tax out of New York state. Shipping is FREE within Manhattan, Brooklyn, Queens, Bronx and Staten Island.

WWW.BA-STYLE.COM has a 7 day Return Policy from the day of the received merchandise.All returns must be in the original packaging.comfort futon will charge a 15% restocking fee on merchandise that are used. we will exchange any damaged furniture that are received from the manufacter at no charge.Returns take 5-7 business days to process, and credits should be posted within 14 days of receipt.Failure to return all or any supplied accessories will result in complete forfeiture of your credit.Claims must be made within 5 days of receipt of merchandise.The buyer is responsible for all shipping costs of returning or exchanging the product.Please Contact our customer service department for return authorization number and instructions prior to shipping merchandise back.As soon as we receive the goods back we will check to see that no parts are missing and then we will issue credit to your account.